Shipping policy

Shipping Policy

Last Updated: August 1, 2026

Thank you for shopping with PlumClips. We are committed to delivering your orders quickly, safely, and efficiently across India. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, sales, or promotional events, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India.

At this time, we do not offer international shipping.

3. Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 Business Days
  • Tier 2 & Tier 3 Cities: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.
  • If shipping charges apply, they will be displayed at checkout before payment.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation via Email, SMS, or WhatsApp (where applicable)
  • A tracking number
  • Courier partner details
  • A tracking link to monitor your shipment

6. Delivery Attempts

Our courier partners will make multiple delivery attempts.

If delivery cannot be completed due to an incorrect address, customer unavailability, or failure to respond, the package may be returned to us.

Additional shipping charges may apply for re-shipping the order.

7. Incorrect Shipping Information

Please ensure that your shipping address, contact number, and PIN code are accurate.

PlumClips is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

8. Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  • Do not accept the package if possible.
  • Take clear photos of the package.
  • Contact our customer support within 48 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

9. Delayed Deliveries

While we aim to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • High order volumes
  • Courier service disruptions
  • Government restrictions or unforeseen events

We appreciate your patience in such situations.

10. Lost Shipments

If your order has not been delivered within the expected timeframe, please contact our support team.

We will coordinate with the courier partner to investigate and resolve the issue as quickly as possible.

11. Order Cancellation

Orders can only be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

For more information, please refer to our Return & Refund Policy.

12. Contact Us

For any shipping-related questions or assistance, please contact us:

PlumClips

Email: arcoutreach2@gmail.com

Website: https://plumclips.com 

Customer Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)